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Energy advice for the home

No one wants to spend more on their energy bills than they have to. Read our household energy advice on how to save money on energy, what support is available to help you pay your bills and what to do if something goes wrong. 

Government help

Find out more about what support is available to help you with paying your energy bills.

Energy saving tips

We've brought together some tips to help you cut down on your energy bills and save money.

Energy complaints

Find out more about making a complaint to your energy company, including what you can complain about.

Check before you switch

Switching energy deals might not always save you money – it's a good idea to seek impartial advice before switching.

Payments to help with heating costs

We have information and advice on a number of schemes and payments available to help you manage your heating costs over the winter months. 

Winter Fuel Payment 

An annual tax-free payment to help with heating costs during the colder months. 

Find out more

Cold Weather Payment

Extra money for people receiving certain benefits during cold weather. 

Find out more

Warm Home Discount

A one-off £150 payment to reduce certain eligible customers' bills over the winter months. 

Find out more

Phone icon We're here to help

We offer support through our free advice line on 0800 678 1602. Lines are open 8am-7pm, 365 days a year. We also have specialist advisers at over 120 local ϲֱ쿪s.

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Last updated: Oct 26 2023

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